Frequently Asked Questions

Everything you need to know about NeuroBrowse

Is my data safe? What about my API keys?

YES - your data is completely safe. Here's exactly how it works:

  • API Keys: Stored locally in your browser using Chrome's secure storage. NeuroBrowse servers never see your keys.
  • Summaries: Communication goes directly from your browser to the AI provider (OpenAI, Anthropic, Google, Perplexity). We never see your summaries or browsing history.
  • What we DO collect: Your email (for login), payment info (via Stripe - we never see your card), and subscription status.
  • What we DON'T collect: API keys, browsing history, webpage content, or summaries.

Read our full Privacy Policy for complete details.

How much will this actually cost me per month?

Total cost: $10-20/month for most users

Here's the breakdown:

  • NeuroBrowse subscription: $5/month (flat fee, unlimited summaries)
  • API costs: $5-15/month depending on usage
    • Light users (50 summaries/month): ~$5 total
    • Medium users (200 summaries/month): ~$10 total
    • Heavy users (500 summaries/month): ~$15-20 total

Compare to ChatGPT Plus: $40/month and it doesn't work on webpages!

Plus, you can set spending limits with each AI provider so you'll never get surprise bills.

What if I don't have API keys yet?

No problem! Our setup wizard makes it easy.

When you install NeuroBrowse, we guide you step-by-step:

  • Direct links to get keys from each provider (takes 2-3 minutes per provider)
  • Video walkthroughs for each platform
  • We test your keys to make sure they work
  • Suggested starting model based on your needs

Total setup time: 5-10 minutes. View the full guide

Can I cancel my subscription anytime?

Yes, cancel anytime. No questions asked.

Your subscription is managed through Stripe. You can:

  • Cancel from your Stripe customer portal (we'll send you the link)
  • Email us at hello@neurobrowse.io and we'll cancel for you
  • You keep access until the end of your billing period
  • Your API keys stay in your browser even after cancellation

What makes NeuroBrowse different from ChatGPT or other AI tools?

NeuroBrowse is built for browsing. ChatGPT isn't.

Here's what makes us different:

  • Works on ANY webpage: One-click summaries without copying/pasting
  • Persistent sidebar: Stays open while you browse, remembers last 5 summaries
  • 4 AI models: Switch between GPT, Claude, Gemini, and Perplexity instantly
  • Text highlighting: Select specific parts of a page to analyze
  • Cross-page memory: Compare insights from different articles
  • You control costs: BYOK means no markup, pay only for what you use

ChatGPT is great for conversations. NeuroBrowse is great for understanding what you're reading online.

Do you offer refunds?

Yes - 7-day money-back guarantee, no questions asked.

If you're not happy with NeuroBrowse within the first 7 days, email us at hello@neurobrowse.io and we'll refund your $5 subscription immediately.

Note: We can't refund API costs (those go directly to OpenAI/Anthropic/Google/Perplexity), but you can set spending limits to control costs.

Which AI model should I use?

It depends on what you're reading! Here's our guide:

  • Gemini Flash: Best for quick summaries, news articles, blogs. Also has a generous free tier!
  • Claude Haiku: Best for academic papers, technical documentation, long-form content
  • GPT-4o-mini: Best for creative content, code tutorials, conversational summaries
  • Perplexity Sonar: Best for current events, fact-checking, when you need citations and sources

The cool part? You can try different models on the same page and compare results!

NeuroBrowse also auto-detects page type and suggests the best model for you.

Does NeuroBrowse work on all websites?

Yes! NeuroBrowse works on any webpage with text content.

This includes:

  • News articles and blogs
  • Academic papers and research
  • Documentation and wikis
  • Social media posts (Twitter/X, LinkedIn, Reddit)
  • Product pages and reviews
  • GitHub repositories and code

The only limitation: paywalled content. If you can't read it in your browser, NeuroBrowse can't summarize it either.

Can I use my existing ChatGPT Plus or Claude subscription instead of API keys?

Not quite - but API access is cheaper and more flexible!

ChatGPT Plus ($40/month) and Claude Pro ($20/month) are subscription products that give you unlimited chat access through their websites. They don't provide API access.

API keys are pay-as-you-go and typically cost $5-15/month for NeuroBrowse usage. Plus you get:

  • Access to multiple models (GPT, Claude, Gemini, Perplexity)
  • Faster response times
  • No rate limits
  • You only pay for what you use

Total cost with NeuroBrowse: ~$10-20/month vs ChatGPT Plus alone at $40/month

Is NeuroBrowse available for Firefox, Safari, or Edge?

Currently Chrome only, but other browsers are coming!

We launched on Chrome because it has 65% market share and the best extension APIs. Edge support is coming next (same Chromium engine, easy port).

Firefox and Safari are on the roadmap for Q2 2025.

Want to be notified when we launch on your browser? Email hello@neurobrowse.io

Can I share my subscription with family or teammates?

Each subscription is for individual use only.

However, we're working on:

  • Family plans: 2-5 users, shared billing (coming Q2 2025)
  • Team plans: Company-wide deployment with centralized billing and admin controls (coming Q3 2025)

Interested in early access? Email hello@neurobrowse.io

Still have questions?

We're here to help! Reach out anytime.

hello@neurobrowse.io

We typically respond within 24 hours (usually much faster!)

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